Essential information to help to support you provide appropriate alternative communications formats
Not everyone can use written text, even in the largest font size. This may be because of the nature of a visual impairment. It may be because English is not someone's first language, such as those who use British Sign Language.
Government communicators need to make effective use of non-text communication formats, planning provision into departmental budgets and campaigns.
In addition, government has responsibilities under the Disability Discrimination Act to provide reasonable alternatives to text for disabled people.
Familiarise yourself with the wide range of non-text formats and when to use them.
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