Images of Disability

Who?

• This guidance draws on a range of good practice guidance. It is a summary of the law and existing best practice to the best of our knowledge. We welcome feedback on this guidance. You can do this by contacting us
• The guidance has been produced by the Government's Office for Disability Issues 

What?

It gives you information about:

• how to involve disabled people in planning and delivering communications
• how to communicate effectively with disabled people
• how to represent disabled people effectively and appropriately in government communications

Why?

• One of the things that makes the biggest difference to people's life chances is the ability to get information that affects them and their families. This could be anything from hearing on the TV about digital switchover to receiving a leaflet about how to fill in a self-assessment tax return online.
• Some of the ways that government and others communicate may not work for disabled people. They may not be able to see the paper, to understand the words written on the page or to hear the radio.
• This guidance aims to help you, as a government communications professional, to ensure that disabled people know about government information and services. It will help you to make sure they can get the messages from government that all citizens need to hear.

Disclaimer: This guidance draws on a range of good practice guidance. It is a summary of the law and existing best practice to the best of our knowledge. We welcome feedback on this guidance. You can do this by contacting us