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Top tips on publishing and disability equality

Top tips on publishing to help you make your communications accessible

 

This section includes top tips on:

Top tips on publishing best practice

Tip 1.
Produce all publications for the general public in 12 point in a clear font.
Tip 2.
Consider your audience and the evidence on which fonts work best for them.
Tip 3.
Make publications available in other formats on request and within a reasonable timescale: for example, within a week for a text file and within four weeks for easyread.
Tip 4.
If your publication is aimed primarily at disabled people, producing it in 16 point will mean that a standard large print format isn't required.
Tip 5.
Ensure that sections and chapters are clear.

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Top tips on clear print

Tip 1.
Is the typeface 12 point or more?
Tip 2.
Does the text contrast clearly with the background?
Tip 3.
Are you using a clear typeface?
Tip 4.
Is there enough space between each line of type?
Tip 5.
Is there minimal use of words or sentences in capital letters?
Tip 6.
Are any numbers clear?
Tip 7.
Are whole words carried over to the next line rather than split between two lines?
Tip 8.
Is text aligned to the left margin rather than centred or justified?
Tip 9.
Are the gaps between words and letters even?
Tip 10.
Are there 60-70 characters per line? (If you are using columns, there will be fewer)
Tip 11.
Is there enough space between columns?
Tip 12.
Is the page layout clear and unfussy?
Tip 13.
Are page numbers and headings in the same place on each page?
Tip 14.
Is there a contents list?
Tip 15.
Is there space between paragraphs?
Tip 16.
Is text set horizontally?
Tip 17.
Have you avoided setting text around illustrations?
Tip 18.
If the reader needs to write on the page, is there enough space?
Tip 19.
If there are images, are they clearly defined and easy to read?
Tip 20.
Are images clearly separated from the text?
Tip 21.
Is the paper matt? Is the page a size that is easy to handle?
Tip 22.
Do any folds cut or obscure the text?
Tip 23.
Can the document be flattened so that it can be placed under a scanner or screen magnifier?

More information on clear print guidelines is available from the RNIB as part of its 'See it Right' book and CD-ROM.

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Top tips on readability

Tip 1.
Avoid the passive tense. The previous sentence is in the active tense. The passive version is: the passive tense is best avoided.
Tip 2.
Use words that everyone will understand. There is often a more straightforward word and a more difficult one that means the same thing, e.g. use and utilise.
Tip 3.
Everyone processes information in a different way. Some people find it easier to access a long and detailed explanation in words while others prefer bullets or graphics. If possible, and especially for long documents and core information, present information in several ways. For example:
  • flow charts can help to explain procedures
  • pictograms and graphics help to locate information
  • lists of 'do's' and 'don'ts' are more useful than continuous text to highlight aspects of good practice
  • a glossary of abbreviations and jargon means that people with memory problems have a clear place of reference for difficult words
  • a contents page at the beginning and an index at the end can help people with visual impairments, dyslexia or learning disabilities find their way around documents

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Top tips on large print

Tip 1.
Use 16 point as standard for producing large print.
Tip 2.
No single size is suitable for everyone. If you are producing information in large print for a particular individual, ask them what size best suits their needs.
Tip 3.
Simple large print documents can be produced in-house from a Word document. More complex jobs may need to be sent to a commercial printer so that pictures and other elements are produced at a suitable size.
Tip 4.
Large print should always follow the clear print standards for setting text and layout.
Tip 5.
Ensure that sections and chapters are clear.
Tip 6.
Use heading styles so that size differentials between text and headings are retained when text is enlarged.
Tip 7.
Check images to ensure they work at a larger scale.

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Top tips on easyread text

Tip 1.
Keep the number of pages to 24 or less. If there are more, break the text up into more than one publication.
Tip 2.
Keep sentences short. They should be no more than ten to 15 words.
Tip 3.
Each sentence should have just one idea and one verb.
Tip 4.
Use 14 point.
Tip 5.
Make sentences active not passive: we have investigated your complaint (active) not your complaint has been investigated (passive).
Tip 6.
Take out words that aren't needed. Keep taking them out until the sentence doesn't work any more. For example:
  • during the course of the day
  • it should be mentioned that many people
  • allow a few days to elapse before speaking to . . .
  • you should contact . . .
  • which is done each and every day
  • anything over and above this
  • for a period of 14 days
  • up to a maximum of four people
Tip 7.
Include a glossary of difficult words at the back of a document.
Tip 8.
Use full words not acronyms.
Tip 9.
If you need to use difficult words or ideas, say what they mean.
Tip 10.
Do this in the next sentence, not as part of the same sentence.
Tip 11.
Use a different colour or bold type. If you use another colour, make sure you keep a good contrast with the paper. Here is an example:

Information This means things that are helpful to know.

For further information, explore the background section of this guidance.

Alternatively an overview is also available in the essentials section.

For other information resources, go to the resources section of this guidance.

Page last reviewed: 11 August 2008

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