Improving Information

Accessible information is an key aspect of achieving equality for disabled people.

Communications toolkit for local government

The Office for Disability Issues has published a toolkit to help local authorities produce better information for disabled people.

The toolkit encourages councils to involve disabled people, produce accessible information, test their products, signpost to other services and have a disability champion.

Producing better information for disabled people: a toolkit for local government (PDF, 71 pages, 4.3 MB)

Improving information needs

Accessible information is crucial if disabled people are going to have equal access to services and entitlements. The Office for Disability Issues (ODI) has looked at how disabled people’s access to information on public services can be improved.

Accessible information: the business case for senior civil servants (PDF, 20 pages, 5MB)

This document sets out the business case for accessible information provision to senior civil servants, relating it to their wider strategic objectives whilst making a real difference to people’s lives.

Improving provision of information to disabled people (PDF, 283 pages, 2.27 MB)

Supporting public services to produce better information for disabled people

High quality public services should be inclusive and accessible. An essential part of this is good quality information. The Office for Disability Issues' Improving Information project looks at how disabled people's access to information on public services can be improved.

The ODI is working closely with disabled people, disability organisations and the public sector to make this happen.

Five core information principles

ODI has developed five core information principles. These principles are essential to make sure that services and information are designed and delivered to a high standard: